This world-renowned light luxury fashion brand operates stores and offices across Chinese mainland, Hong Kong, Macao and Taiwan. It has long leveraged PLATINUM HRM, ESS and ATS to stabilize digital HR, payroll, attendance and employee self-service management.
To accommodate business expansion, stricter labor compliance and refined retail management needs, the brand upgraded its system with PLATINUM WFM. Retaining all historical data and existing stable functions, the project built an integrated HRM+WFM architecture. It unifies end-to-end data of personnel, attendance, approval and payroll, enabling mobile, automated, compliant and intelligent workforce management for cross-regional retail operations.
1. Stable Migration & Zero-disruption Upgrade
PLATINUM completed full migration of multi-region employee data, organizational structures, payroll settings and historical records while preserving original business logic. Integrated with Workday, the system auto-syncs organizational and personnel data with precise permission control, ensuring stable daily operations throughout the upgrade.
2. Retail-tailored Intelligent Workforce Control
Customized for scattered retail outlets, flexible shifts and frequent field work, PLATINUM WFM supports dual fingerprint/card and WeChat Work GPS clock-in with anti-fraud positioning. It enables intelligent batch scheduling and shift optimization for flexible staffing. Embedded rules for flexible working hours, overtime carry-over and parental leave support automatic, fully traceable attendance accounting. All leave, overtime and make-up applications are standardized online with flexible approval workflows.
3. WeChat Work Integration & Streamlined Mobile Experience
Deep WeChat Work integration allows password-free one-click access. Employees can handle clock-in, applications, payslip queries and company notices on a single platform. Managers approve tasks in real time, eliminating redundant system switching and greatly improving overall efficiency.
4. Core Value Outcomes
Higher Efficiency: Integrated HR, attendance and payroll data minimizes HR manual work. Fully online scheduling and approval enables agile store operation and faster exception handling.
Full Compliance: Systematized labor rules and automatic auditable calculations meet regulatory standards, effectively reducing employment compliance risks.
Optimized Employee Experience: The unified mobile self-service portal delivers transparent workflows and convenient services, boosting employee satisfaction and engagement.
The HRM+WFM integration helps the brand achieve refined, intelligent workforce management, setting a digital benchmark for the luxury retail industry. PLATINUM’s robust product capabilities and retail expertise deliver replicable digital transformation solutions, empowering retail enterprises to reduce costs, standardize compliance and elevate workforce management sustainably.
